Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Yes. Every booking is for exclusive use of the space.
You and your group will have the sauna, cold plunge and relaxation area entirely to yourselves for the duration of your session. We do not run shared or mixed sessions.
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Each booking allows a 90-minute slot.
This gives you time to arrive, settle into the space, enjoy multiple sauna and cold plunge rounds, and wind down without feeling rushed. We recommend allowing a few minutes at the end to rehydrate and prepare to leave comfortably.
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Our sessions are ideal for small groups.
There is a minimum booking charge of £100, whether you attend solo or as a group. The sauna comfortably accommodates small private groups — perfect for friends, couples, birthdays or post-training recovery.
If you're unsure about group size, feel free to get in touch.
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To make the most of your session, we recommend bringing:
Swimwear
Two towels (one to sit on in the sauna, one to dry off)
Flip flops or sandals
A water bottle
Arriving with swimwear under your clothes helps maximise your session time.
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Yes, both toilet facilities and a private changing area are available on site.
For ease and to maximise your session time, many guests choose to arrive wearing swimwear beneath their clothes.
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Not at all.
The experience is suitable for beginners as well as seasoned sauna users. You are free to move at your own pace — alternating between heat, cold and rest as feels comfortable for you.
There is no expectation to use the cold plunge if you would prefer not to.
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Sauna and cold water immersion are not recommended during pregnancy.
If you have a cardiovascular condition, high blood pressure, or any medical concerns, we advise speaking with your GP before booking. You are responsible for using the facilities in a way that feels safe and appropriate for you.
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The experience runs in all weather.
The sauna itself is fully enclosed and the cold plunge area is protected. In fact, rain often enhances the atmosphere — adding to the calm, outdoor setting.
We only cancel in extreme weather conditions where safety would be affected.
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You may reschedule your booking with at least 24 hours’ notice.
Cancellations within 24 hours of your session are not eligible for rescheduling or refund. Failure to attend without notice will result in forfeiture of the session.
We do not offer refunds.
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Standard sauna and cold plunge sessions can be booked directly online via our website. Simply select your preferred date and time and secure your private booking.
If you’re looking for something more tailored, we also offer bespoke experiences. These can include guided yoga sessions, gong baths, cacao ceremonies, massage, reflexology or Reiki, curated around your group or individual needs.
For tailored sessions, please contact us with your requirements. We will design the experience with you and provide a confirmed date, time and price before securing your booking.
If you’re unsure which option is right for you, feel free to get in touch — we’re happy to guide you.